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November 30th, 2018 14:00
Aurora R7 missed it shipping date...
My loving wife ordered me an Aurora R7 desktop on Black Friday. It missed its shipping date due to parts shortage of some type. They won't tell me what part is missing either. Anyone else had this happen to them. What is the time frame usually like for this kinda thing? Any other stories like this?
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Eimy_B
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4.4K Posts
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December 3rd, 2018 07:00
Hi @SubsonicPi,
If you still need help with the shipping information, send me a private message with the Service Tag so I can assist you further.
Iwanttobelieve
7 Posts
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December 3rd, 2018 09:00
I ordered my R7 on 11/21/18. My shipping date was also missed. I'm sure its because of the amount of sales due to Black Friday. I called Dell Customer Service a day after my shipping date passed. I was advised my order was delayed as a result of component parts being unavailable.