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2323
October 4th, 2020 13:00
Aurora R7, overclocking is not working, error is attached
When I click on the OC controller and try to turn on, it gives this error. Any expert here please? I already installed the OC software as it required but no use.
Error
0 events found
No Events found!
r72019
8 Professor
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5.3K Posts
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October 9th, 2020 23:00
@Touseefdesigner Here, the 7:22 am post includes a link to the 8700K files that you need, plus instructions for how to fix it.
https://www.dell.com/community/Alienware/15-R3-OC-controls-Predefined-Profiles-Missing-Data-Config/td-p/7527267/page/2
Touseefdesigner
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23 Posts
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October 8th, 2020 05:00
no one answering..wow
Touseefdesigner
1 Rookie
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October 8th, 2020 07:00
Yes
@Anonymous
Processor i7 8700K
Graphic card 1080 8GB
it was before overclocked but since i reinstalled the windows ..it never fixed.. All the command center thing is working except the Overclocking thing..
by the way from the BIOS the setting is ON .. OVERCLOCK ON.. then Profile is Disable but there is 2 profiles i saw in BIOS.. even if i select the 1st profile and come back to windows and turn on the OC.. the error comes the same above.. dont know what to do.
GTS81
2 Intern
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2.2K Posts
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October 8th, 2020 20:00
Sorry, never seen this before. Anyways, my R8 is booted up maybe every 2 weeks.
Touseefdesigner
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October 9th, 2020 03:00
shortshrift99
2 Intern
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42 Posts
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October 9th, 2020 04:00
This is AWCC? Dell has detailed instructions on how to remove and reinstall AWCC. Worth a try?
https://www.dell.com/support/article/en-uk/sln303405/how-to-remove-and-reinstall-the-alienware-command-center?lang=en
shortshrift99
2 Intern
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42 Posts
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October 9th, 2020 06:00
You might also check this earlier thread on the problem you're describing:
https://www.dell.com/community/Alienware-Desktops/Aurora-R7-OC-controls-Predefined-Profiles-Missing-Data-Config/td-p/7525168
A number of users are reporting the same thing. No very conclusive answer, but there is a suggestion to reflash the BIOS or roll it back to the previous version.
tommy333
74 Posts
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October 9th, 2020 08:00
Discover the "Change CPU Ratio" alternative, which speaks to the CPU recurrence multiplier work. Feature the choice's "Auto" setting, and afterward press "Enter" to raise a rundown of substitute settings. Pick a number higher than the current setting. Press "Return."
r72019
8 Professor
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5.3K Posts
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October 9th, 2020 23:00
You need the dataconfig and ocstatus files for the 8700K to drop into AWCC / OC Controls. Sort of a workaround, once this problem comes up. If updating BIOS doesn't fix it.
Touseefdesigner
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October 10th, 2020 03:00