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6 Posts

1279

July 12th, 2021 13:00

Aurora R8, "auto repair" loop

Everytime I boot up it tries to "reconstruct metadata" left it to do that for 7 hours, no change. I turn it on and off again. It runs a "hardware check" and finds no problem, goes to black screen with "preparing autorepair" for awhile before returning to the original black "reconstructing metadata" screen.

6 Posts

July 13th, 2021 17:00

Apologies, it is an r7, 

6 Posts

July 13th, 2021 19:00

It is unclear how i would edit or delete the post.

8 Professor

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July 13th, 2021 19:00

Please do not post service tags.

8 Professor

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July 13th, 2021 19:00

Please see here: Metadata 

I would try a safe mode startup and see if the computer boots, followed by a disk check to ensure the disk is not experiencing any hardware or file structure errors.

 

6 Posts

July 13th, 2021 19:00

Oddly it is only giving me the options to subscribe/bookmark/mute/report etc. Hopefully a mod will remove it.

 

Thank you for the advice and link.

8 Professor

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July 13th, 2021 19:00

You should see 3 dots on the message in the top right corner of the message box. If you hoover over it with a mouse you should be able to edit the message, if you were the original poster.

8 Professor

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5.3K Posts

July 13th, 2021 20:00

If the hardware checks out, I'd suggest booting from a flash drive to repair your boot drive.  

1. On a working PC with windows 10, go here and create a USB windows 10 repair and install media:  https://www.microsoft.com/en-us/software-download/windows10

2. Hit F12 as soon as the PC turns on, and select one time boot, then boot to the USB flash drive. 

3. On the Windows prompt, click "repair." 

8 Professor

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5.3K Posts

July 13th, 2021 20:00

@Nemomoo @"It is unclear how i would edit or delete the post"

I will delete the post for you.  You can provide your tag directly to Dell Cares via the PM that the bot sent to your inbox.

Edit:  Deleted. 

8 Professor

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5.3K Posts

July 13th, 2021 20:00

If there is a hardware failure, you can remove the drive, clean install windows on a separate drive (using the link I provided above), then after you're all set up plug back in the old drive and transfer your personal files over. If you get a boot manager conflict, F12, one time boot, and manually select the new drive.   You shouldn't get a conflict though. 

6 Posts

July 21st, 2021 17:00

I do not see "one time boot" i have "UEFI" options. Do I use the windows boot manager?

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