Aurora R8, wrong resolution displayed

Question

Hi Please help! I use an aurora R8 connected to a monitor using display port. Today I used a new work laptop which I connected to the HDMI port on the display and changed the input - this worked fine. When I finished work, disconnected it and powered my PC back on i switched the input back to display port but since then, the resolution is wrong. Everything looks blurry like it's either zoomed in slightly or a lower resolution than it should be, but in windows settings it's set to the correct resolution (2560x1440) with scaling set to 100%. I've tried changing this to 125% and i've tried putting the resolution up and down and neither work. Graphics drivers are up to date. Very confused why this has happened following using the work laptop all day - seems too specific to be a coincidence but i can't see how it would cause this issue! Can anyone help? even writing this is giving me a headache with this screen.

Vanadiel · Answer

Have you tried power cycling the monitor, and rebooting the pc?

Kizzado0dle · Answer

Err I turned off the monitor, turned it off at the wall and turned back on - is that power cycling? Rebooting the pc didn't work.

speedstep · Answer

Display port is NOT bi directional.

I have used these 2 things for clients with issues like that.
https://www.amazon.com/gp/product/B081CK677B

https://www.amazon.com/BENFEI-DisplayPort-Adapter-Converter-Compatible/dp/B01LGITGY0

The display port connection is plugged into the video card on the PC and the HDMI Goes to the Monitor. Its not bi directional.

If your monitor has DVI input you do not need display port to DVI.

Just plug hdmi into video card and DVI into monitor.

Vanadiel · Answer

Yes. The monitor should have a factory rest option somewhere in the menu. You could try resetting to factory defaults.

If you plug the laptop back into the HDMI port, does the issue go away or does it stay?

Alienware Desktops

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