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AW2725DF, unable to use 360 Hz 1440p at all
I just got this monitor yesterday and the maximum resolution refresh rate is 240 Hz at 2560x1440p. It is advertised to be able to run at 360 Hz at 2560x1440p. How do I get it run as advertised? I'm also using the DisplayPort that came with the monitor. Why am I unable to use 360 Hz? I bought it specifically for the 1440p 360 Hz as advertised.
Vanadiel
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March 28th, 2024 01:47
What is the video card, and did you install the Windows monitor driver for the monitor?
zXessh
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March 28th, 2024 01:52
@Vanadiel
im on the 4080 super and i did does this monitor not support 360 hz at 1440p on display port? 1.4
zXessh
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March 28th, 2024 01:53
What would i need to do to achieve the 2560x1440p on 360 hz
zXessh
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March 28th, 2024 01:54
i also bought a display port 2.0 to see if the cord was the issue still unable to use 360 hz on 2560x1440p
Vanadiel
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March 28th, 2024 01:55
Typically I use Windows to select the refresh rate. Do you have more than 1 monitor connected to the graphics card?
zXessh
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March 28th, 2024 02:14
@Vanadiel i only have 1 monitor connected and also even if i select with Windows the option isn't there is there some overdrive feature I'm missing or something or did i get a faulty unit? should i just return? i received it today i specifically bought for the 360 hz 2560 by 1440p res but the product i bought isn't as advertised
(edited)
Vanadiel
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March 28th, 2024 14:02
Reviewers seem to have no issue running it at 360 Hz. you might have a faulty unit, but I somehow think it's another issue you are experiencing.
Best to assess warranty options by clicking on the get help now button in the lower right corner of the screen to contact a Dell agent.