AW3225QF, FX Lighting Alienware

Question

My FX Lighting on the monitor forgets the FX lighting setting I set if I turn off the monitor. When I turn the monitor back on it goes to default FX lighting. I have to turn off the monitor after playing some games because the screensaver won't come back on unless I reboot. Do I need to use the Alienware software? Thanks

DELL-Nat M · Answer

Hi everyone,

The AlienFX settings on the AW3225QF reverting after power‑off were reported on earlier firmware and are typically resolved by updating the monitor and managing lighting via the supported software and connections.

Update the monitor firmware
Install the latest AW3225QF firmware from Drivers & Downloads. Run the updater in Windows with the monitor powered on.
Reinstall/repair Alienware Command Center (AWCC)
Reinstall AWCC and its Package Manager so AlienFX components refresh and the monitor is detected.
Dell KB: Resolve Alienware FX Lighting Issues
Connect the USB‑B upstream cable
AWCC needs the monitor’s USB upstream connection to control lighting zones. Use the supplied USB 3.2 upstream cable.
Set in OSD, then save in AWCC

Press the monitor joystick → Menu → AlienFX Lighting → turn All Zones to Off.
If you want the front LED off, also set Zone 3: Power Button to Off.
If it still reverts

On the OSD go to Menu → Others → Factory Reset, power the monitor off, unplug for ~30 seconds, power back on, then repeat steps 2–4.

If the issue persists, click Get Help Now on the page to share your Service Tag and current firmware with support for individual troubleshooting.

Vetco90 · Answer

Extremely frustrating, all settings on my lighting reset constantly too. Thought it was me, Dell please fix this! Also, can you please add an option to Zone 3 power button Off in Standby Mode (only)?

Alienware Desktops

AW3225QF, FX Lighting Alienware

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