AW3225QF, M2B104 firmware, AlienFX lighting problem

Question

Hi there,

Since the latest firmware update, M2B104, the monitor lighting resets when closing a game or during a computer power cycle. The OSD shows AlienFX Lighting is off, but the lighting is still on, not what you had set it before, and if you change it, it'll save only until the next power cycle.

DELL-Nat M · Answer

Hi everyone,

The AlienFX settings on the AW3225QF reverting after power‑off were reported on earlier firmware and are typically resolved by updating the monitor and managing lighting via the supported software and connections.

Update the monitor firmware
Install the latest AW3225QF firmware from Drivers & Downloads. Run the updater in Windows with the monitor powered on.
Reinstall/repair Alienware Command Center (AWCC)
Reinstall AWCC and its Package Manager so AlienFX components refresh and the monitor is detected.
Dell KB: Resolve Alienware FX Lighting Issues
Connect the USB‑B upstream cable
AWCC needs the monitor’s USB upstream connection to control lighting zones. Use the supplied USB 3.2 upstream cable.
Set in OSD, then save in AWCC

Press the monitor joystick → Menu → AlienFX Lighting → turn All Zones to Off.
If you want the front LED off, also set Zone 3: Power Button to Off.
If it still reverts

On the OSD go to Menu → Others → Factory Reset, power the monitor off, unplug for ~30 seconds, power back on, then repeat steps 2–4.

If the issue persists, click Get Help Now on the page to share your Service Tag and current firmware with support for individual troubleshooting.

Alienware Desktops

AW3225QF, M2B104 firmware, AlienFX lighting problem

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