Unsolved
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May 2nd, 2024 17:51
AW3225QF, power button moves to the control button?!
I recently found that I can not turn on my new Alienware 32 4K QD OLED Gaming Monitor. I spend a whole ton of time force it to boot up.
Turned out the power button moves to the control button in the middle for some reason. If I press the power button, the monitor can not be either turned on or off. Nothing happens.
If I use the control button, no matter I press it or push to any direction, the monitor will be turned off and on just the same as the power button. Thus, the monitor still kind of working but I lost the access to the settings menu.
I updated my firmware to the latest available version as well but nothing helps. What is going on?
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Chino de Oro
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May 2nd, 2024 18:06
While the monitor is not in use, unplug it from power and let it sit until the next use. Hopefully, that will reset to its proper functions.
Sujodraw
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February 28th, 2025 21:58
@Chino de Oro make that and the problem still going on... some other procedure?