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March 5th, 2018 18:00
Blown USB need part x51 r2
We had a short warning on the USBs and then they all stopped working.
Need to know what parts to order and from where to repair.
Service tag
Thanks!!!
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fireberd
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March 6th, 2018 06:00
If the USB, which is a motherboard hardware part is defective, the only option is to replace the motherboard.
Run the Dell Diagnostics and see what that tells you. Usually F12 at power on or do the on-line testing.
http://www.dell.com/support/home/us/en/19/product-support/product/alienware-x51-r2/diagnose