mitchelllawler

updated

5 years ago

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November 16th, 2021 20:00

Drivers for Dell GeForce RTX 3090?

Hi I recently purchased a Dell GeForce RTX 3090 (pictures below). I know it came out of a Dell Desktop (looks just like the ones in Alienware Desktops). I'm looking for the drivers to get these going on Windows 10.

Before I purchased it I was shown a video it running properly but the seller was running HiveOS. This was even failing benchmark tests in my rig on Windows. The seller said I need the drivers from this site but I can't seem to find them and I'm new to Windows computers.

IMG_5283.jpg

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  • Vanadiel

    8 Professor

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    Posted November 16th, 2021 20:00

    Drivers are not really custom to this card. They are all based of the official Nvidia drivers.

    Nvidia drivers: Nvidia 

    Dell drivers: Dell 

     

    If it failed a benchmark test it likely is a faulty card, or there's some other issue like a power supply issue.

    You can give it a shot with those drivers.

  • 22GREEN

    2 Intern

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    Posted November 16th, 2021 20:00

    You should simply be able to download drivers for that RTX GeForce card from NVIDIA. I'm kind of stumped on why the seller would say drivers from Dell's site.

     

    https://www.nvidia.com/en-us/geforce/drivers/

  • mako64

    2 Intern

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    Posted November 17th, 2021 03:00

    I have the R11 and 3090 and have no issues what so ever. I get all my drivers from NVidia. Here’s some info on the Dell/Alienware rtx3090

    https://www.techpowerup.com/gpu-specs/alienware-rtx-3090-oem.b8257

  • 2404

    0

    Posted November 17th, 2021 09:00

    Thanks a lot! If it is in fact a faulty card, where do I reach out to Dell for warranty concerns? This card can barely be more than a year old.

  • Vanadiel

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    Posted November 17th, 2021 09:00

    All warranty questions should be going to @DELL-Cares 

    They are best equipped to provide warranty answers.

  • 2404

    0

    Posted November 17th, 2021 09:00

    Could link me to the specific page you get your drivers from? Thanks

  • mako64

    2 Intern

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    Posted November 17th, 2021 13:00

  • 2359

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    Posted November 17th, 2021 19:00

    The RTX 3090 requires at least a 750W power supply. If it's running ok except for the benchmarks, this is the first place I'd look. The card itself uses 320W.

  • DELL-Chris M

    Community Manager

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    Posted November 19th, 2021 06:00

    mitchelllawler,

    The video card does not have a stand alone Dell warranty. The Dell warranty is attached to the sellers Dell desktop.


    DELL-Chris M (old account)

    #IWork4Dell