3 Posts
0
2858
November 16th, 2021 20:00
Drivers for Dell GeForce RTX 3090?
Hi I recently purchased a Dell GeForce RTX 3090 (pictures below). I know it came out of a Dell Desktop (looks just like the ones in Alienware Desktops). I'm looking for the drivers to get these going on Windows 10.
Before I purchased it I was shown a video it running properly but the seller was running HiveOS. This was even failing benchmark tests in my rig on Windows. The seller said I need the drivers from this site but I can't seem to find them and I'm new to Windows computers.
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Vanadiel
6 Professor
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7K Posts
0
November 16th, 2021 20:00
Drivers are not really custom to this card. They are all based of the official Nvidia drivers.
Nvidia drivers: Nvidia
Dell drivers: Dell
If it failed a benchmark test it likely is a faulty card, or there's some other issue like a power supply issue.
You can give it a shot with those drivers.
22GREEN
2 Intern
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239 Posts
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November 16th, 2021 20:00
You should simply be able to download drivers for that RTX GeForce card from NVIDIA. I'm kind of stumped on why the seller would say drivers from Dell's site.
https://www.nvidia.com/en-us/geforce/drivers/
mako64
2 Intern
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676 Posts
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November 17th, 2021 03:00
I have the R11 and 3090 and have no issues what so ever. I get all my drivers from NVidia. Here’s some info on the Dell/Alienware rtx3090
https://www.techpowerup.com/gpu-specs/alienware-rtx-3090-oem.b8257
mitchelllawler
3 Posts
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November 17th, 2021 09:00
Thanks a lot! If it is in fact a faulty card, where do I reach out to Dell for warranty concerns? This card can barely be more than a year old.
Vanadiel
6 Professor
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7K Posts
0
November 17th, 2021 09:00
All warranty questions should be going to @DELL-Cares
They are best equipped to provide warranty answers.
mitchelllawler
3 Posts
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November 17th, 2021 09:00
Could link me to the specific page you get your drivers from? Thanks
mako64
2 Intern
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676 Posts
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November 17th, 2021 13:00
https://www.nvidia.com/Download/index.aspx
ivorytower 46
24 Posts
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November 17th, 2021 19:00
The RTX 3090 requires at least a 750W power supply. If it's running ok except for the benchmarks, this is the first place I'd look. The card itself uses 320W.
DELL-Chris M
Community Manager
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56.9K Posts
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November 19th, 2021 06:00
mitchelllawler,
The video card does not have a stand alone Dell warranty. The Dell warranty is attached to the sellers Dell desktop.