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July 16th, 2018 09:00

X51-R2, BSOD installing keyboard mice driver

Hello, I transport my PC often to my friend's house or even just unplugging it to clean out its insides. However whenever I unplug my PC and go to plug it back in with my keyboard, mouse etc. It always blue screens without fail. I know its a driver issue because right before it blue screens in the bottom right of my screen my it says that it's installing drivers for the device and then it blue screens. The thing is, my mouse and keyboard don't have any drivers.

To fix this issue I use the stock mouse and keyboard from the computer (Alienware x51 R2, from the title) and I go to Device and Printers

SYSTEM SPECS:

OS: Windows 7 Home Premium

GPU: GTX 745 - Upgrading soon and that is why I would like to fix this issue.

CPU: i3-4130 @ 3.40GHz - Same with the GPU

RAM: 8GB Ram DDR3

 

 

10 Wizard

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July 16th, 2018 09:00

Sounds like you are having various problems.

However, as a work-around for now ... if you start to always connect the USB mouse and keyboard to the same exact ports each time ... it should minimize it "asking for drivers" each time.

July 16th, 2018 09:00

If I were to post the DMP file from the Blue Screen, would that help determine a specific issue? If so how would I go about posting the file onto the forums here?

10 Wizard

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July 16th, 2018 11:00


@ChaseDavis wrote:

If I were to post the DMP file from the Blue Screen, would that help determine a specific issue? If so how would I go about posting the file onto the forums here?


I don't have that answer.

Anyway, not many people are willing the troubleshoot strange-little-problems with old Windows-7 any more (like, what's the point).

https://dell.com/support/article/us/en/19/sln297954/dell-computers-tested-for-windows-10-april-2018-update-and-previous-versions-of-windows-10?lang=en

You can try BlueScreenView , or just clean-install Windows-10/64bit

https://dell.com/community/Alienware-Desktops/M-2-NVMe-bootable-options/td-p/6073037

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