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September 17th, 2013 15:00

14X R2 running slow after alienware respawning

I bought my alienware 14X R2 in March and used alienware respawn twice. The laptop runs slower and slower every time I respawned it. While gaming, it keeps becoming extremely slow for a few seconds and return to the normal speed.  What is going on and what should I do?

4 Operator

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3.3K Posts

September 17th, 2013 16:00

Hi LuQQ,

Did you try restoring the computer to factory settings using Alien ReSpawn?

Run diagnostics on the computer as it seems to be a hardware issue. Refer the video below to run diagnostics:

[View:https://www.youtube.com/watch?v=rMBIyeelQA0&dgc=SM&cid=268776&lid=4903556:550:0]


Let me know the status.

4 Posts

September 19th, 2013 20:00

Hi LuQQ,

Did you try restoring the computer to factory settings using Alien ReSpawn?

Run diagnostics on the computer as it seems to be a hardware issue. Refer the video below to run diagnostics:

(Please visit the site to view this video)

 


Let me know the status.

 

I did restore the computer to factory settings everytime using Alien Respawn.

I ran diagnostics, but no problems were found. My computer passed all the tests.

What should I do then?

4 Posts

September 19th, 2013 20:00

I did restore the computer to factory settings everytime using Alien Respawn.

I ran diagnostics, but no problems were found. My computer passed all the tests.

4 Operator

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2.7K Posts

September 20th, 2013 09:00

Hello LUQQ!

In that case I will recommend you to do a clean installation of windows 

4 Posts

September 20th, 2013 09:00

Hello LUQQ!

 

In that case I will recommend you to do a clean installation of windows 

 

What is a clean installation of windows and how to do that?

4 Operator

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2.7K Posts

September 20th, 2013 09:00

A clean installation of windows is to re install the operating system of your computer in this article you will find how to do it. 

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