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October 28th, 2012 10:00

Alienware Aurora wont go to BIOS screen!! please help!

Hi all, I recently cleaned my Alienware Aurora and when i went to turn it back on the BIOS wont boot up . Instead when i press the power button the fans inside jolt up to 100% and nothing starts. The custom lights wont even start either when i turn it on. I have my father looking at it now but I can't figure out whats wrong. Everything seems fine on the inside. Anyone have this same problem??

2 Intern

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2.4K Posts

October 28th, 2012 15:00

My guess is you hit something and disconnected it or if you took something out you didn't put it back the right way. You need to go over everything.

Unplug the power cable and hold the power button down for 30sec. Then open the case and reseat all the expansion cards such as the GPU or sound card.  Then unplug every cable you can find and plug them back in. Even if they look like they are plugged in they could be hanging out just a little. Double check everything.

5 Posts

October 28th, 2012 16:00

Hi morblore. I have explored everyhing in this issue. I even tried resetting the motherboard to no avail. I went ahead and bought a new ms 7591 motherboard from ebay because sadly dell doesnt have this motherboard in stock and i am out of warranty.

2 Intern

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2.4K Posts

October 28th, 2012 16:00

Hi morblore. I have explored everyhing in this issue. I even tried resetting the motherboard to no avail. I went ahead and bought a new ms 7591 motherboard from ebay because sadly dell doesnt have this motherboard in stock and i am out of warranty.

 



What makes you think the mobo is bad? If you opened it to clean it and when you were done it failed to boot then most likely you caused the issue which means the board is fine. Even if it was a static discharge ( very rare ) the only thing I have EVER seen fried that way ( still questionable ) was RAM.


Find the ATX power cable please. Pull it off and stick it back on. It looks like this:

2 Intern

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2.4K Posts

October 28th, 2012 16:00

Pull the power plug again, hold the power button for 30sec. Then open the case and pull out all the RAM. Then stick in just one stick of RAM and try booting it. Do this for each stick of RAM.


The chances that the motherboard or anything else failed at the exact time you cleaned it are remote. Think about it. Chances are you caused it. How did you clean it? Did you just open it and blow the dust out with air or did you pull parts out? Did you touch anyting or unplug something? If so retrace your steps.

5 Posts

October 28th, 2012 16:00

I pulled that cable off and put it back on and it didnt do anything. I really dont understand whats wrong with it. I can only assume its the motherboard since the bios screen wont even come up. The fans just jet up to 100% as soon as i power it on and absolutely nothing else happens after that. No alienware bios screen. No led lights from alienfx come up either. Usual boot up i would turn it and the fans wouldnt fire up like that, only on restarts but they would cool back down. Now they fire up right away and wont go down and nothing loads

5 Posts

October 28th, 2012 17:00

I used those air dusters to clean it. I just pulled off all the ram sticks and put them in one by one and same result. Fans up. No bios

2 Intern

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2.4K Posts

October 28th, 2012 18:00

I used those air dusters to clean it. I just pulled off all the ram sticks and put them in one by one and same result. Fans up. No bios

 


So you just opened the case and sprayed the air? hmmm.

And you did everything I said here:

"Unplug the power cable and hold the power button down for 30sec. Then open the case and reseat all the expansion cards such as the GPU or sound card.  Then unplug every cable you can find and plug them back in. Even if they look like they are plugged in they could be hanging out just a little. Double check everything."

Did you check the cable going to the monitor? If it's a DVI cable did you try the other DVI port on the GPU? I don't know. Maybe a bad CMOS battery? I could think of more to try but  find it hard to believe that after cleaning it the motherboard went bad. It's too coincidental.

7 Posts

October 30th, 2012 13:00

Yep, sounds like the CMOS battery! Take it out and put it back in, mabe its just not making a good connection and/or try a new battery.

8 Wizard

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17.1K Posts

November 4th, 2012 14:00

Did you figure out what was wromg I'm having the same problem??

 
Connect a standard wired USB keyboard to one of the USB plugs in the BACK of the machine.
 
Also, connect a (working) USB mouse and a monitor (also, in the back). Connect nothing else.
 
If you still can't get and video or the BIOS screen ... I suggest you have the machine serviced by a qualified service technician. If you know how to work on the computer hardware inside yourself ... I couldn't tell from your post.

November 4th, 2012 14:00

Did you figure out what was wromg I'm having the same problem??

5 Posts

November 4th, 2012 17:00

I still haven't figured out what the problem is. I ordered a new ms7591 motherboard from ebay to see if it was the motherboard that gave out on me. I have tried all suggestions from previous replies and i have gotten absolutely nothing. Its so frustrating. But hopefully the new motherboard fixes my problem

207 Posts

May 30th, 2013 09:00

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