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June 14th, 2012 21:00
Alienware lights wont come on after installing windows 7!!! Please help!
So the laptop was working fine until we installed windows 7 on it and all of a sudden everything works but the lights. Can someone please tell me how to fix this??
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Tesla1856
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June 15th, 2012 13:00
Did you install Command Center towards the end?
Lights are controlled by MIO-Board hardware, and matching Command Center software (in Windows-7).
Shut-down machine properly so it will turn off. Unplug from wall. Remove battery. Hold down power button for 20 seconds to dissipate any electricity in machine and MIO-Board. Wait another 20 secs before powering up. Reinstall battery and plugin AC-Adapter. See if that very simple procedure resets MIO-Board.
Run Dell Diagnostic on the MIO-Board (outside of Windows). If Dell Diagnostics doesn't detect a MIO-Board at startup, the MIO-Board tests will not be available or listed. All the other tests that ARE listed, will likely test good. If this is happening, it must be corrected first. You really have to observe these MIO-Board tests, because the results are very important to the progression of steps to the final diagnosis or repair. If the MIO-Board tests fail in Dell Diagnostics, there is really no chance it will operate in Windows with Command Center software.
If you require further assistance, it would help to know exactly which AW laptop you have.