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October 26th, 2013 03:00
Cannot contact Support - please help
I need a contact email for technical support. When I put in my service tag, it says that I am in the wrong region.
This is just stupid, bearing in mind I am at the delivery address where the Aurora R4 (with 3 years warranty) was delivered.
This is incredibly frustrating, that I cannot access online chat, or even email!
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Max Drawdown
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October 26th, 2013 03:00
Hi Jonathan
The email address is support@dell.com
I emailed it on 16, 19, 21 and 25 March 2013, and am still awaiting a reply.
Of course, you may have better luck, so be my guest.
But, in my experience, the best way to fix a problem with a Dell is to fix it yourself, with help from the community.
Or there is telephone support, but don't start me on that.
good luck
Max