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December 15th, 2015 00:00
Command Center Not working after factory reset
So, I did a factory reset on my computer and installed windows 10. I have a m14xr2. After attempting to reinstall alienware command center I have found that command center no longer registers my computer. When I open it, it just shows a grey screen with the color wheel but nothing else. I can't change anything. Anyone ideas on how to fix this?
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Alienware - Rodrigo
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December 15th, 2015 14:00
Hello,
Unfortunately, according to the policy document, the M14x series will not be supported on Windows 10. Some users have successfully installed Windows 10 on these non-supported systems. But they did all the driver investigation (example = installing 7/8/8.1 drivers) to force it to work. Dell does not have the resources to do this on non-supported systems.