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478090
April 8th, 2013 09:00
m17x r3 no usb boot option
Hi, i want to boot my laptop from usb but there is no option to select usb at boot up, i have looked in the bios but there is just no options.
can anyone tell me how i can enable this?
thanks.
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DELL-Kiran K
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2K Posts
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April 9th, 2013 04:00
Hi chocman,
Request you to try the following steps:
(1) Restart the computer
(2) Keep tapping F2 key at the Dell logo.
(3) BIOS screen appears, move to exit tab and select load optimal defaults
(4) Now check what are the options that appear in F12 menu.
Note: Make sure that you are using a bootable media only.
Do reply with your findings.
chocman
8 Posts
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April 9th, 2013 05:00
Forgot to say i have tested the usb media in another laptop and it works ok.
chocman
8 Posts
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April 9th, 2013 05:00
Hi Kiran thanks for the reply, i have tried what you said but it didn't change anything, the options i have when pressing F2:
hard drive
second hard drive
CD/DVD/BD
network
diagnostics
enter setup
the bios version is A12 if that means anything.
thnaks.
DELL-Kiran K
4 Operator
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2K Posts
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April 10th, 2013 08:00
Hi chocman,
Thank you for bringing this to my notice. Request you to try following the below steps:
(1) Restart the computer
(2) Keep tapping F2 key at the Dell logo.
(3) BIOS screen appears, move to advanced tab.
(4) Make sure that the USB Emulation option is enabled.
Now check if the issue still happens.
If yes then send me the system service tag via private message. I will check and let you know what needs to be done.
To send a private message, click on my name and select start conversation.
chocman
8 Posts
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April 15th, 2013 05:00
Hi kiran , any news on this yet please?
DELL-Chris M
Community Manager
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56.9K Posts
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April 15th, 2013 07:00
chocman,
What specific USB device are you testing on the M17x-R3?
chocman
8 Posts
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April 15th, 2013 08:00
hi, i have tried a usb pendrive and a usb dvdROM
DELL-Chris M
Community Manager
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56.9K Posts
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April 16th, 2013 08:00
"i have tried a usb pendrive and a usb dvdROM"
What specific make and models?
chocman
8 Posts
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April 16th, 2013 09:00
The usb dvdROm is samsung , the pendrive is a generic one with no name on it, i can boot from the usb dvdROM by using the CD/DVD/BD option. I have also tried today with an intel branded usb harddrive.
chocman
8 Posts
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April 18th, 2013 10:00
hi, yes i can boot from usb dvdrom but using the CD/DVD/BD option from the boot menu, i still dont have a USB option to choose for usb pendrive
DELL-Chris M
Community Manager
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56.9K Posts
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April 18th, 2013 10:00
You said you CAN boot from the USB DVDROM?
DELL-Chris M
Community Manager
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56.9K Posts
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April 22nd, 2013 07:00
You should check with the manufacturer of the pen drive. Explain that other USB devices are working as a boot source so the issue is not the computer.
chocman
8 Posts
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April 22nd, 2013 08:00
why is there no usb boot option though?
DELL-Chris M
Community Manager
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56.9K Posts
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April 22nd, 2013 16:00
Because the system does not recognize it as a bootable device.