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1 Rookie
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27 Posts
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701113
November 26th, 2012 10:00
Restore factory settings on x51?
I'm going to be exchanging my x51 for a better model, and would like to reset it back to factory settings (which will erase all of the data that I've loaded on it while it was in my possession) before returning it. I can't find out how to do that though - on other computers I've pressed f8 or f11 or something similar in bios to restore factory settings, but I can't find how to do this on the x51. Thanks.
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DELL-Sujatha K
Community Manager
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3.3K Posts
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November 27th, 2012 05:00
Hi yeaber,
To set the system to the factory installed states follow the steps given below:
Restart the system and press the F8 key at the dell logo every 2 seconds. On the ‘Advanced boot Options’ select down arrow key and select ‘Repairs computer’.
The software is now installed as it was when the computer was first received.
Please revert if the system has Wndows 8 Operating System.
yeaber
1 Rookie
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27 Posts
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November 27th, 2012 08:00
Thank you - I'll check this out later when I get home. I was under the impression that those options weren't available on the X51.
JaVDJay
3 Posts
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March 20th, 2013 11:00
Hi, I'm currently using Alienware x51 with Windows 8, and I would like to restore my PC back to factory state, but I didn't do any recovery/backup before since the first day I got it, so can I restore my x51 back to factory state with internal recovery media(if it's included)? thanks!
DELL-Sujatha K
Community Manager
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3.3K Posts
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March 21st, 2013 06:00
Hi JaVDJay,
Please follow the steps given below to restore the system to the factory installed state:
You may also consider creating the recovery discs by following the instruction given in the below link:
http://dell.to/Uo9djs
JaVDJay
3 Posts
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March 21st, 2013 11:00
Hi, I've tried the steps but when I reach step 5 means after the x51 restart, it just back to login screen and when i log in it just like normal, didn't lead me to the further steps, and before restart it show that some error appear and the error code is 80070490. What does it means? Is there any other way that i can restore my x51 back to factory state?
DELL-Sujatha K
Community Manager
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3.3K Posts
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March 22nd, 2013 07:00
Hi JaVDJay,
Please follow the steps in the below link to resolve this issue:
http://bit.ly/10rTWkd
Let us know about the progress.
DELL-Sujatha K
Community Manager
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3.3K Posts
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March 26th, 2013 08:00
Hi JaVDJay,
Unfortunately we have not received feedback from you on this topic. If you need continued support, please respond to this post. Other community members who need assistance please start your own topic in a new thread.
JaVDJay
3 Posts
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March 28th, 2013 06:00
Hi, sorry for the late reply, I'm still having trouble creating the Windows DVD, will reply you as soon as I solve/try the solution u gave.
Tomi17
4 Posts
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April 27th, 2014 01:00
My PC got weird :(![]()
Tomi17
4 Posts
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April 27th, 2014 01:00
how to reset x51 In windows 7 pls help :(
Alienware-Naomi
6 Operator
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1.8K Posts
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April 28th, 2014 11:00
Hi!
Follow the steps on this article to use AlienRespawn to restore to factory settings. If the Recovery Partition is not available, you can do a clean Windows installation as explained on this video.