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September 29th, 2012 04:00
X51 shutdown and hibernates automatically
I have purchased a new X51 today. After plugging in and install, the X51 goes into sleep mode after a couple of minutes and won't restart without a "long" power button held down. I have checked power settings on Control Panel, which all seems to make no difference. Could it be my monitor? There are no specific settings on the monitor, but I am running out of ideas? The monitor is a Samsung SyncMaster SA950.
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DELL-Chris M
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September 30th, 2012 08:00
BGSup,
Open the Windows 7 Power Management and disable all of it and retest.
* Start by clicking on the power icon, and open up the More power options
* Under the Additional plans section, select High Performance, then Change plan settings
* Change everything to Never and save the changes
Is the monitor going into power save mode? I mean does an image appear on the monitor and then the monitor power LED changes color? Post a picture of the back of the X51 with all cables attached.