Just make sure that your boot drive is still set as the first choice in the BIOS.
If it is then there could still be a hardware issue with the drive. The diagnostic helps but it isn't always 100% right.
You could also have a corrupted Windows installation. Grab another PC and install Windows onto an 8gb+ USB flash drive using the Windows Media Creation Tool. Insert the USB in your 13 and power it on. Press F12 while booting to get into the Boot Menu and select to boot from the USB. If the installer starts then your issue probably lies with Windows. If you continue with the installation then be careful, you may lose all your data.
I tried the windows thing first as I already had a zip drive with the installer on it, it loaded the installer but when click either options nothing worked. Upgrade: "This upgrade isn't available" Custom: (I could only try the third partition) We could not create a new partition or locate an existing one.
as for "Just make sure that your boot drive is still set as the first choice in the BIOS." could you please explain exactly how to do that, unless you can spot something I did wrong with the windows process. @mattyb3
To change the boot order you need to go into the BIOS and then into the Boot tab at the end. I don't have my laptop with me right now but I believe you click on the UEFI boot (should have an arrow next to it) and the list of boot options should show up. You just need to make sure that your main drive is selected first.
When you run the installer you need to select custom and then the list of available drives will show up. If you're happy to lose all your data on you main drive then you need to format the drive and then select Next to run the installer. If you have multiple partitions for Drive 0 or 1 (whichever is your main OS drive) then you can delete each partition and then run the installer. For example, if you have the drive split into 4 partitions and you delete each one then it will turn it back to one drive and then you press Next. If you don't want to delete the partitions then you should just be able to select one of them and format it and then select Next.
It's a little hard to walk through this over a forum sorry. Post some screenshots if you can
Aswah
6 Posts
0
March 14th, 2023 07:00
Wrong answer. Boot goes in continuous loop. Randomly after 10 attempts it logs in.
mattyb3
5 Practitioner
•
1.7K Posts
0
October 25th, 2020 19:00
Just make sure that your boot drive is still set as the first choice in the BIOS.
If it is then there could still be a hardware issue with the drive. The diagnostic helps but it isn't always 100% right.
You could also have a corrupted Windows installation. Grab another PC and install Windows onto an 8gb+ USB flash drive using the Windows Media Creation Tool. Insert the USB in your 13 and power it on. Press F12 while booting to get into the Boot Menu and select to boot from the USB. If the installer starts then your issue probably lies with Windows. If you continue with the installation then be careful, you may lose all your data.
idkwattoputhere
1 Rookie
•
2 Posts
0
October 26th, 2020 05:00
I tried the windows thing first as I already had a zip drive with the installer on it, it loaded the installer but when click either options nothing worked. Upgrade: "This upgrade isn't available" Custom: (I could only try the third partition) We could not create a new partition or locate an existing one.
as for "Just make sure that your boot drive is still set as the first choice in the BIOS." could you please explain exactly how to do that, unless you can spot something I did wrong with the windows process. @mattyb3
mattyb3
5 Practitioner
•
1.7K Posts
0
October 26th, 2020 14:00
To change the boot order you need to go into the BIOS and then into the Boot tab at the end. I don't have my laptop with me right now but I believe you click on the UEFI boot (should have an arrow next to it) and the list of boot options should show up. You just need to make sure that your main drive is selected first.
When you run the installer you need to select custom and then the list of available drives will show up. If you're happy to lose all your data on you main drive then you need to format the drive and then select Next to run the installer. If you have multiple partitions for Drive 0 or 1 (whichever is your main OS drive) then you can delete each partition and then run the installer. For example, if you have the drive split into 4 partitions and you delete each one then it will turn it back to one drive and then you press Next. If you don't want to delete the partitions then you should just be able to select one of them and format it and then select Next.
It's a little hard to walk through this over a forum sorry. Post some screenshots if you can