Unsolved
1 Message
0
340
August 21st, 2020 20:00
13 R4, LCD screen distortion
Hello,
Although there seems to be no physical damage, my screen seems distorted and cracked. It worked fine till yesterday night and out of nowhere comes this new problem. Any help would be highly appreciated. Thank you!
No Events found!
DELL-Cares
Moderator
•
27.4K Posts
0
August 22nd, 2020 14:00
We tried reaching you on a private message but did not receive a response. Please feel free to reply to the private message whenever you are available.
ejn63
10 Elder
•
29.9K Posts
0
August 22nd, 2020 15:00
Run a screen diagnostic -- hold D through powerup. Does the series of test screens show OK, or the same fault?
A51-06
5 Practitioner
•
3.1K Posts
0
August 22nd, 2020 16:00
If it keeps showing it while running the B.I.S.T test then I’d recommend getting the screen replaced.