What's your system specs for your 15 R3.. 100'C is NOT accpetable for running say i7 7700HQ and 1070 GTX. Mine doesn't even hit 100'C. Which stress tests?
I have an i7 7700HQ and 1070 GTX 16gb ram. I am using the Intel Extreme Tuning Utility to run the stress tests. Although I have used others and it still gets just as high. Also gets nearly that high when gaming.
@Alienware-Eimy thank you so much for reaching out on this matter. I called back in today and spoke with a guy named Victor that re-ran the stress tests today and we hit 101 degrees celcius and he approved the computer be repaired. They are shipping out a box for me to send it in and hopefully get everything fixed. I will update this when the computer is returned, but thank you again so much for offering to look into my issue. I must have just gotten a bad rep the first time.
100°C using the Intel XTU stress test is pretty bad and probably need a heatsink or even motherboard replacement.
But in the end, it's just the limit of the laptop, Alienware laptops are not very good at handling thermal, which is also the case for most gaming laptops.
The only real way to greatly improve your temperature is to repaste using liquid metal + repad but this is extremely difficult and involve a lot of risks. But for me it was worth it (20°C improve in temperature under full load).
100°C using the Intel XTU stress test is pretty bad and probably need a heatsink or even motherboard replacement.
But in the end, it's just the limit of the laptop, Alienware laptops are not very good at handling thermal, which is also the case for most gaming laptops.
The only real way to greatly improve your temperature is to repaste using liquid metal + repad but this is extremely difficult and involve a lot of risks. But for me it was worth it (20°C improve in temperature under full load).
My 15 R3 doesn't get past 80"C in the stress test for the CPU with the XTU. Think some laptops were made to quick and missed the mating to the CPU/GPU imo. Most one's that are overheating need a new heatsink.
HellsDisciples
2 Intern
•
159 Posts
0
March 5th, 2019 23:00
What's your system specs for your 15 R3.. 100'C is NOT accpetable for running say i7 7700HQ and 1070 GTX. Mine doesn't even hit 100'C. Which stress tests?
dcarlson82
3 Posts
0
March 6th, 2019 08:00
I have an i7 7700HQ and 1070 GTX 16gb ram. I am using the Intel Extreme Tuning Utility to run the stress tests. Although I have used others and it still gets just as high. Also gets nearly that high when gaming.
Eimy_B
4 Operator
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4.4K Posts
0
March 6th, 2019 09:00
Hi @dcarlson82,
Send me a private message with the Service Tag so I can review your case.
dcarlson82
3 Posts
1
March 6th, 2019 14:00
@Alienware-Eimy thank you so much for reaching out on this matter. I called back in today and spoke with a guy named Victor that re-ran the stress tests today and we hit 101 degrees celcius and he approved the computer be repaired. They are shipping out a box for me to send it in and hopefully get everything fixed. I will update this when the computer is returned, but thank you again so much for offering to look into my issue. I must have just gotten a bad rep the first time.
NamNguyen191
33 Posts
0
March 7th, 2019 10:00
100°C using the Intel XTU stress test is pretty bad and probably need a heatsink or even motherboard replacement.
But in the end, it's just the limit of the laptop, Alienware laptops are not very good at handling thermal, which is also the case for most gaming laptops.
The only real way to greatly improve your temperature is to repaste using liquid metal + repad but this is extremely difficult and involve a lot of risks. But for me it was worth it (20°C improve in temperature under full load).
HellsDisciples
2 Intern
•
159 Posts
0
March 9th, 2019 01:00
My 15 R3 doesn't get past 80"C in the stress test for the CPU with the XTU. Think some laptops were made to quick and missed the mating to the CPU/GPU imo. Most one's that are overheating need a new heatsink.