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1 Rookie
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3 Posts
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7933
December 4th, 2018 00:00
15 R4, GPU fan not working
My GPU fan suddenly stopped working. Everytime that i startup my laptop the fans are tested and i get an error stating that my VGA(GPU) fan is not responding properly.
I know that the both fans work because from the alienware command center I can turn both fans on, but when i try to turn them off only the CPU fan turns off, but the GPU fans keep working.
I have updated my BIOS, but this dint fix the problem. Even during the BIOS update both fans were spinning.
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MotorDonkey
61 Posts
1
December 4th, 2018 01:00
Eimy_B
6 Operator
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4.4K Posts
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December 4th, 2018 13:00
Hi @JavCas0210, @MotorDonkey,
BIOS needs to be up to date.
Uninstall and reinstall the AW Command Center following ALL the steps on this article.
If the issue persists send me a private message with the Service Tag so I can review the case.
t3a3b3b3y3
9 Posts
1
November 7th, 2021 22:00
@JavCas0210 @MotorDonkey Try installing SpeedFan
It will work... (most cases) Set the speed of the fan to 100) Download Speedfan here
Go to speedfan and it will show the fan.. then click advanced. then it will show the fans. then disable the GPU fan and enable it again
devenkalra
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1 Message
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January 20th, 2025 05:22
I solved this problem in an interesting way. It turned out that the graphics fan was mechanically blocked by the enclosure around it. I had to open the laptop and with a small screwdriver move it the enclosure away from the fan blades as shown in the picture. That fixed it!!!