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1 Rookie
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1391
January 28th, 2019 20:00
15 R4, Mobile Connect call issue
On my 15R4, everything works with Mobile Connect except the person calling me can't hear me. I can hear them ok, but when I talk, my voice somehow comes back through my laptop and the caller on the other end can't hear anything. Don't see much in the way of settings in the Alienware Mobile Connect app on my android phone. Played with settings on my laptop, but can't get it to work.
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JOcean
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January 28th, 2019 20:00
Following is the support page for Dell Mobile Connect, it may help.
https://www.dell.com/support/article/ca/en/cadhs1/sln307656/how-to-configure-dell-mobile-connect-for-android?lang=en
midironman
1 Rookie
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19 Posts
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January 28th, 2019 20:00
Yeah, saw that. No info on my issue however Thanks tho!
midironman
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19 Posts
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February 5th, 2019 10:00
Deleted my phone from mobile connect app and deleted pairing to app on my phone. Rebooted both, initiated new connection between both and works now.