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January 13th, 2026 15:17
16X Aurora AC16251, internet problem
Hello,
My internet performance goes from Excellent to Poor and back multiple times throughout the day.
Right now it is at 30-40 Mbps and 1 hour ago it was 400 Mbps. I thought it was my Router and internet provider, but I have poor internet connectivity and my roomates don't. I just tested the connection on my Google Pixel 9 and I hit 400 Mbps in the same room as my Laptop.
My drivers are all up to date. I installed the latest MediaTek driver and nothing has changed.
My laptop is 2 months old.
Any idea how to fix this issue with the Wifi card?
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DELL-Jesse L
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January 15th, 2026 11:15
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.