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January 6th, 2022 11:00

17 R4, AlienFX no longer installed, AWCC doesn't help

Hi!

I have a Alienware 17R4, about 4yrs old. The AWCC appears to have changed and I can't find AlienFX on it anymore so I can turn off or change the colors of the LED lights.  Additionally, there's no icon available in the taskbar. What should I do?

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January 21st, 2022 08:00

Tony_Pain,

Run SFC Scan and DISM commands

- Try installing AWCC on local admin account.

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January 6th, 2022 11:00

Welcome to Dell Social Media Support for Technical and After Sales inquiries.

Please share the Service Tag / Express Service code / Order Number via Direct / Private message in the text format for which you need assistance.

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6.1K Posts

January 8th, 2022 02:00

Hi @Tony_Pain  that is disappointing, please delete Dell's AWCC and OC Controls, Restart (not Shut Down) so that this change is saved, after Restart visit Drivers & Downloads and install an Old version of AWCC that you know worked. Restart (not Shut Down). 

Open local admin account and use Revo Uninstaller Free to delete (AWCC, OC Controls) followed by its advanced scan to completely remove these applications. 

Revo Uninstaller Free.jpg

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January 8th, 2022 11:00

  • Now nothing to do with the Alienware CC or OC will install
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