17 R4, backlight no post

Question

The Alienware originally would not boot at all and had no RAM installed with the 2-3 blink codes. I acquired new RAM and installed it in the first DIMM slot and the screen backlight but would not reach the dell splash screen or indicate any error. I have since tested it with other RAM sticks out of a working 17 R4 and it still only does the backlight with no boot. I ran the graphics test by holding D and it showed the colors. What is likely my issue?

ejn63 · Accepted Answer

That isolates the problem to the mainboard, which will need to be replaced.

ejn63 · Answer

Is the RAM compatible withe system?

Refurboot · Answer

@ejn63​ It is, I also tried it with some known working 17 R4 RAM and that did not work either.

Refurboot · Answer

@ejn63​ I was worried about that, thank you for the insight.

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