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March 15th, 2021 23:00
17 R4, chirping static speakers
My speakers for over a year now are unusable. Whenever I start my computer up, an audio plays, or randomly the speakers make this weird chirping / static sound for about 10 seconds. It will do it even if the speakers are muted. If I play a video, I can hear it behind the obnoxious sound. I've tried using the troubleshoot feature, it finds nothing wrong. I've updated audio drivers and bios. I use my logitech wireless headphones 100% of the time bow and have to disable the speakers via sound setting to stop the sound. Today I upgraded the hard drive to a ssd, and since the hard drive had my os, I decided to just install the ssd and dl windows on a thumb drive. Cortana could talk just fine during set up via the speakers, windows finishes and then the crackles begin again. This is clearly software and from what I see it is common. Is there any fix? I've seen people unplugging the subs. But it seems silly that it is such a widespread issue.
crimsom
9 Technologist
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6.1K Posts
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March 16th, 2021 05:00
Hi @Hlookenbill welcome to this user to user discussion form. This is not Dell Support.
Please run on ac adapter or battery power (but not both). If the chirping noise stops, you have found the source of the problem.
An application running in the background, can also create that noise. Try going to Task Manager's Details tab and look for high CPU usage. Click at top of the CPU column to make high percentage appear at top. The system idle process is usually at the top, look beneath this. If something is using a high CPU percentage and it is not a system essential entry, make a note and change its status to Suspended. Then Restart so that this change is saved. If the chirping noise stops, this the source of the problem.
The following generic laptop video may help.
A51-06
7 Practitioner
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3.1K Posts
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13.7K Points
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March 17th, 2021 07:00
Delete the driver for the speakers. Install the Microsoft basic sound adapter one and set its playback setting to the maximum option available: Mine is 32Bit 192000Hz. That fixes the issue for me.