17 R5, Thermal and Overclock buttons not working

Usually when I open Alienware Command Center I'm able to change my Thermal settings by clicking on the Thermal button. However, for the past few days I've been unable to do that because the button has simply had a loading symbol on it which doesn't react to being clicked (it's worth noting that the same is true of the Overclock button, though I'm unable to change that usually anyway). I've uninstalled and reinstalled Alienware Command Center as well as restarting my computer a few times, but to no avail. How can I fix this?