3 Posts

January 8th, 2019 14:00

Decided to just reset the computer, keeping my personal files. Seems to have fixed my problem. Frustrating that I’m gonna have to redownload a lot of my apps. But not the end of the world. 

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12.6K Posts

January 8th, 2019 05:00

Sounds like Windows 10 is corrupt or possibly a virus. Can you boot into safe mode and do you get a normal screen there? If so try running an anti virus scan in safe mode. If that looks good, you can try a repair.

https://answers.microsoft.com/en-us/windows/forum/windows_10-update/cold-boot-to-safe-mode-in-windows-10/8575b25d-91af-4696-8623-69c59820ca70?auth=1

https://www.laptopmag.com/articles/repair-windows-10

3 Posts

January 8th, 2019 06:00

Could load into safe mode. Similar black screen but I did have some of my desktop icons in there. Tried to open windows menu to run anti-virus scan but neither windows key or clicking on the icon would respond. Tried to open separate antivirus program but that wouldn’t open either. 

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