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528
May 4th, 2018 08:00
Alienware 15r3 SSD intel firmware update failed
Hey all,
I bought an Alienware 15r3 laptop in nov 17 and been updating its drivers. I was attempting to update the SSD Firmware that Dell provides on their support and followed the readme.pdf (run in admin command prompt blah blah). It failed to update the driver and then the laptop went into a spin cycle of BSOD and repair mode several times. I have been able to boot to win10 but there might be some lingering issues.
Should I reset it back to factory and give Dell the ol eff ur dates?
Also does anyone might know where the installation logs might be for this?
Frankly, its on me for now properly backing up an image etc. if I lose anything so..
Thanks,
Krelek
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Alienware-Tammy
81 Posts
0
May 4th, 2018 15:00
Hi @Krelek!
Can you confirm the version of the SSD Firmware driver or the driver download link that you used?
Also, could you explain which lingering issues your system is having?