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April 16th, 2024 17:59

Alienware 920H has bad USB-C

The headphones makes awful popping sound while wearing. When charging cable is plugged in, I can make it stop by pushing it over.

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April 21st, 2024 04:31

Hi dwesman welcome to the free Alienware Laptop user-to-user forum. 

Is the AW920H a recent purchase and under Dell warranty? Please clarify if reporting USB-C and/or charging cable requires replacement. Thank you. 

Alienware Tri-Mode Wireless Gaming Headset AW920H - Documentation - Usage and Troubleshooting Guide

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