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1 Message
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4549
January 21st, 2026 03:11
Alienware Command Center is currently not available in your account, error code 0x803F8001
Hi, I have a Dell G15 5510 running Windows 11, today I started getting this pop-up error message which makes the laptop functionally useless as the pop-up message keeps returning after closing it.
Apparently the only work around is to kill the AWCC task from the task manager, and I've seen some users in Reddit complaining about the same, started just today. 
Any help would be appreciatted :).
No Events found!
GeeWhizGuy
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24 Posts
0
January 22nd, 2026 17:27
Fixed with assistance from Dell Support on my Windows 10 Aurora R11.
Step 1 Disabled the AWCC service to stop the popup
Step 2 Remove and reinstall >> Extensive Removal instruction
Step 3 Reboot
Reinstall AWCC using the version 5 from Dells Driver site. IMPORTANT version to download was the
(edited)
DELL-Nat M
Community Manager
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20.9K Points
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January 27th, 2026 12:58
Alienware Command Center (AWCC) is back online.
If you’re still seeing the 0x803F8001 error or similar issues, please try the following:
We appreciate everyone’s feedback and the way you’ve been helping each other throughout this thread.
Thank you for your patience and collaboration.
Keith A
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1 Message
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3
January 21st, 2026 06:09
I have the same issue, starting today. The only solution at this moment is to uninstall the Alienware Command Center and wait for the next update patch.
user_a4c436
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2 Posts
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2 Points
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January 21st, 2026 07:55
im also getting same issue today : (21st jan 2026).
i think some aliens are doing this.
Uniacidz
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4 Posts
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January 21st, 2026 13:06
Same
Heaps and heaps of users reporting it.
Tried to download the newest version 6 and said its incompatible.
Only using latest WIndows 11 25H2 updated on everything. LOLOL
user_a4c436
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2 Posts
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2 Points
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January 21st, 2026 13:25
@Uniacidz please stop and disable that service from services.msc for temporary solution.
i think its global level issue. dell mentioned it that its issue from microsoft
(edited)
Jallyn Rhabey
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1 Message
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2 Points
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January 21st, 2026 13:40
Estou com o mesmo problema, ja tentei instalar todos os programas sugeridos pela Dell e nada.
I'm having the same problem, I've already tried installing all the programs suggested by Dell and nothing worked.
(edited)
Ennis Arts
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1 Message
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2 Points
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January 21st, 2026 13:58
@user_a4c436 thank you! This has worked as a temporary measure.
user_abd22a
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2 Points
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January 21st, 2026 14:00
Im having the same issue! It started after a windows update. I ended the task and it came back...hope this is resolved soon
Uniacidz
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4 Posts
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January 21st, 2026 14:29
@user_abd22a FYI
I had no windows update as it was done earlier. I just booted my computer from sleep state and started with the issues.
I have disabled the servvice.
It's another global software stuff up.
user_fb54f0
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2 Posts
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2 Points
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January 21st, 2026 14:37
@user_a4c436 can you please tell me which service to disable??
TechOne Computer Service
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1 Message
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2 Points
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January 21st, 2026 14:37
Uninstall did not work. I had to disable the service from running and restarted the pc. That worked to stop the issue from recurring.
user_fb54f0
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2 Posts
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2 Points
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January 21st, 2026 14:39
@Uniacidz my issue also started after an Dell security update
Shemmy
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2 Posts
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2 Points
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January 21st, 2026 14:48
Mircoslop probably let AI write the code again. I knew this would start happening once they hired a guy to code for Windows who bragged about never once used the OS before. Once Steam OS comes out I'm swapping in a heartbeat.
(edited)
user_299bc8
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1 Message
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January 21st, 2026 15:04
@Keith A it works & thanks for solution