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sirenbrian

2 Posts

720

December 9th, 2018 11:00

Alienware R4 audio issues - won't go loud without distortion

Hi,

I really enjoy the graphics performance of my R4, but the audio is pretty weak. When I plug in a set of headphones I can't get them to play at a decent volume without distortion. I'm using the Realtek driver (I'm guessing that came with it?). I haven't tried switching drivers or anything technical.

I'd just like the audio performance to match the price tag.

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AWinMT

22 Posts

December 9th, 2018 20:00

I would first try another set (or two) of headphones to make sure that is not the issue...!

sirenbrian

2 Posts

December 11th, 2018 15:00

I have done so - I used my monoprice over-the-ears, my Thinksound On2 and various little earbuds. They all reveal the same distortion. Those same headphones sound fine on my old laptop and my wife's laptop too. I also have an external DAC, a Dragonfly audioquest, which when I plug into the R4 (taking over the job of decoding the audio and providing a headphone jack), all those headphones sound fine. It's definitely the native headphone jack and/or audio driver doing something to the sound.

Nelchael730

3 Posts

December 12th, 2018 04:00

THIS. I have exactly the same Issue with my 15 r3, it's only occurred since the last bios update etc, 2-3 days I've been going mental trying to find the cause only to finally accept its another Dell issue...

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