Unsolved

607

September 7th, 2020 23:00

Area-51m R1, turns itself off?

My Area-51m R1 turns itself off? Why? Help!

9 Technologist

 • 

6.1K Posts

September 8th, 2020 05:00

Hi @Rodrigotmb21q1  this is a user to user help forum and you will have to provide more information so we can comprehend your Area-51m R1 issue.

September 8th, 2020 06:00

Hello, my a51m turns itself off with extreme performance and without extreme performance, the temperatures are normal and it still has the Problem

September 8th, 2020 06:00

Hello, my Alienware A51m turns off Alone with extreme performance and without extreme performance, the temperatures are normal (50-60 °) and it still Presents the Problem, I have also noticed that it turns off at the time of a power outage, and it happened while rendering in a 3d program

 

7 Practitioner

 • 

3.1K Posts

 • 

13.7K Points

September 8th, 2020 12:00

Sounds like a power board issue but have you run the ePSA inside of the F12 boot options?

9 Technologist

 • 

6.1K Posts

September 8th, 2020 15:00

Hi @Rodrigotmb21q1 could be a power problem. Have a look at Battery, Power, and Fan

What is your main battery condition? Create a Win10 battery Report to see if its getting to the end of its life. 

7 Practitioner

 • 

3.1K Posts

 • 

13.7K Points

September 8th, 2020 19:00

Disconnect the battery and try running off the ac adapter only?

7 Practitioner

 • 

3.1K Posts

 • 

13.7K Points

September 8th, 2020 19:00

Crimsom does this also work?

Disconnecting the battery and running off the ac adapter.

No Events found!

Top