AW610M, does not move cursor on Laptop

Question

My AW610M mouse suddenly started acting funky today. I use the same mouse for my desktop and laptop and this morning it was working just fine on my desktop. Then when I connected the mouse to my laptop by either method (USB or wireless dongle), I was unable to move the cursor. I can left click, right click, scroll, but movements are not registering. Sometime in the evening the mouse started to work on my laptop magically. It is now night time and it suddenly it no longer works on either my laptop or desktop. Same behavior, I can only click and scroll.

Anyone have similar issues?

topherchris · Accepted Answer

I was having this same issue with the Dell Alienware 610M. Updating the firmware (Alienware Command Center > FX > Settings > Update) seems to be the fix.

rosros · Answer

Sometimes happens, I just unplug and replug the usb.  If that does not work, have to reboot and that solves it.

Barefootdoc · Answer

I just started having this same problem, today - everything was working fine yesterday - buttons work, but cursor won’t move.  Restart, doesn’t solve the problem.  Unplug or change USB position doesn’t solve the problem.

nok4400 · Answer

I am having the same problem for my two alienware AW610m mouse the same problem and the same issues..cursor not moving but can click all the buttons(left click/right click/scroll/scroll click/two buttons on the side). I hope it can resolve fast.

crimsom · Answer

Hi @nok4400 welcome to this free user-to-user Alienware laptop discussion forum.

Support for Dell Alienware 610M Gaming Mouse Usage and Troubleshooting Guide | Dell US, includes Mouse Usage and Troubleshooting Guide | Dell US.

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AW610M, does not move cursor on Laptop

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