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August 6th, 2026 08:24
Area-51m R2, AWCC crashes on start-up
I have an Alienware Area-51m R2 laptop. This morning I ran SupportAssist which installed 7 software updates, including BIOS v1.36.0. Since then, I cannot get AWCC to start. It shows the Alien head on white background for a split second and then crashes. AWCC was not subject to an update.
What should I do, please?
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anne_droid
5 Journeyman
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2K Posts
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7.3K Points
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August 6th, 2026 12:41
Hi
Can you attempt to re-Install the operating system, BUT try and get it to restore to an earlier restore point.
https://www.elevenforum.com/search/1248481/?t=post&q=restore+point&c[child_nodes]=1&c[nodes][0]=14&o=relevance
OR
Any other recovery method available.