Unsolved
1 Rookie
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1 Message
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94
September 28th, 2023 06:27
G15 firmware update stuck at 0 Progress
As I shut my laptop down last night an update was required, saying it would be 6 approx, after a few minutes a firmware update progress bar appears and has been stuck at O% since then.
No Events found!


crimsom
9 Technologist
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6.1K Posts
0
September 28th, 2023 07:46
Hi DeborahFB welcome to this free user-to-user Alienware laptop discussion forum.
G Laptops (Inspirons) are not Alienware Laptops | DELL Technologies. Forum Moderator will move your thread.
Please click on Product Support so that Dell reveals your Model and Revision number, example Alienware x17 R1. Please share this, and Operating System and Dell warranty status. Thank you.
Please share which firmware update is stuck at 0% installation. If this is a BIOS update, cancel installation. Laptop BIOS update instructions | DELL Technologies.
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