Unsolved
7 Posts
0
1299
May 6th, 2020 02:00
m15 R1, overheating and freezing
My year old m15 R1, i7 8750H with GTX 1070 Max Q, is mainly used for gaming and has always ran relatively hot, but tweaking of graphics settings has normally brought the temperature down and the fps up. But for the last week it's been getting hot, fps is dropping, and it freezes. I ran the cpu stress test which it passed. The GPU stress test passed and never ran hotter than 84 degrees. But when running games such as Escape From Tarkov or Call of Duty Warzone the casing around the power button gets extremely hot, almost untouchable, and the whole laptop freezes. The AWCC CPU temperature has not shown since the last update but CPUID Hardware Monitor shows the below after just 6 minutes of gaming.
Inside is clean, thermal profile is set to performance (using different thermal profiles makes no difference), its positioned for maximum airflow, and air temp is below 15 degrees C.
TheRedKipper
7 Posts
0
May 7th, 2020 10:00
Applied a 100mv underclock to the CPU and it worked for a 2 days with CPU temps back down to 95 maximum and no freezing. Now the freezing is back with temps back up to 100 degrees after very little playing time. Also during transferring between game profile screen and game play screen the picture flashes twice between GTX, Intel built in, and back to GTX views.
TheRedKipper
7 Posts
0
May 12th, 2020 06:00
Finally took the heat shrink assembly off. Thermal paste was dry and flaked off except under the very center of the CPU and GPU where it was still a thin paste. Oxidised fingerprints all over the heat shrink assembly and unfortunately on the copper of the heat plates directly over the CPU and GPU. Rubber spacer pads over chips surrounding the GPU were also badly misaligned. This laptop has definitely not been built with the correct amount of quality control
Thoroughly cleaned the assembly, CPU & GPU. Realigned the spacer pads. Blew out all the rubbish collected underneath in the fans and "radiators". Applied new thermal paste.
Now running with only occasional spikes above 90 degrees. No graphics freezing or OS freezing. The power button area is noticeably cooler and there's no heat coming through the keys.
TheRedKipper
7 Posts
0
May 12th, 2020 07:00
Before, the CPU temps would be hard up against 100 degrees after only 15 minutes of game play. After the cleaning and change of thermal paste this is the result after playing Escape From Tarkov for over an hour with no undervolting or decreasing of graphics settings