m15 R5, Bluetooth mouse, Mircosoft .Net Framework error

Question

Hello everyone,&#xa0; Hope that you all are doing well.&#xa0;So there seems to be a problem with my Alienware m15 R5. Every time I connect my Bluetooth mouse, I get the same error and this error seems to be affecting the FX recognition as my FX lights stop responding.&#xa0; I noticed that this problem goes away if I turn off the mouse and reboot the system (multiple reboots are required sometimes).&#xa0;Kindly find the error message screenshot attached below with the details of the error.&#xa0;I was wondering if there was anything I can do to fix this issue as it's so annoying.&#xa0;Thank you for taking the time to read this. &#xa0; The error window &#xa0; The error log&#xa0; See the end of this message for details on invokingjust-in-time (JIT) debugging instead of this dialog box. ************** Exception Text **************System.NullReferenceException: Object reference not set to an instance of an object.at Alienware_Peripherals.Core.Device.SettingsDevice.ReadOSLevelSettings()at Alienware_Peripherals.Core.Device.SettingsDevice.onMouseWmSettingChangeUpdateEvent(String interfaceName)at Alienware_Peripherals_Common.MouseWmSettingChangeUpdateEventHandler.Invoke(String interfaceName)at Alienware_Peripherals_Common.MouseWmSettingChangeNotifier.messageCallBack(Object state) ************** Loaded Assemblies **************mscorlibAssembly Version: 4.0.0.0Win32 Version: 4.8.4470.0 built by: NET48REL1LAST_CCodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll----------------------------------------AWCC.Background.ServerAssembly Version: 5.4.35.0Win32 Version: 5.4.35.0CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.Background.Server.exe----------------------------------------AWCC.NetToolsAssembly Version: 5.4.35.0Win32 Version: 5.4.35.0CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.NetTools.DLL----------------------------------------SystemAssembly Version: 4.0.0.0Win32 Version: 4.8.4488.0 built by: NET48REL1LAST_CCodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll----------------------------------------System.Windows.FormsAssembly Version: 4.0.0.0Win32 Version: 4.8.4488.0 built by: NET48REL1LAST_CCodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll----------------------------------------System.DrawingAssembly Version: 4.0.0.0Win32 Version: 4.8.4395.0 built by: NET48REL1LAST_BCodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll----------------------------------------AWCC.FX.DeviceDiscovery.Win32Assembly Version: 5.4.35.0Win32 Version: 5.4.35.0CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.FX.DeviceDiscovery.Win32.DLL----------------------------------------AWCC.RPC.Win32Assembly Version: 1.0.1.0Win32 Version: 5.4.35.0CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.RPC.Win32.DLL----------------------------------------AWCC.RPC.Win32.InterfacesAssembly Version: 5.4.35.0Win32 Version: 5.4.35.0CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.RPC.Win32.Interfaces.DLL----------------------------------------AWCC.Service.InterfacesAssembly Version: 5.4.35.0Win32 Version: 5.4.35.0CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.Service.Interfaces.DLL----------------------------------------AWCC.Win32.HelperAssembly Version: 1.0.1.0Win32 Version: 5.4.35.0CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.Win32.Helper.DLL----------------------------------------AWCC.PM.DomainAssembly Version: 5.4.35.0Win32 Version: 5.4.35.0CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.PM.Domain.DLL----------------------------------------AWCC.UpdateServiceAssembly Version: 5.4.35.0Win32 Version: 5.4.35.0CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.UpdateService.DLL----------------------------------------System.ConfigurationAssembly Version: 4.0.0.0Win32 Version: 4.8.4341.0 built by: NET48REL1LAST_CCodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll----------------------------------------System.CoreAssembly Version: 4.0.0.0Win32 Version: 4.8.4470.0 built by: NET48REL1LAST_CCodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll----------------------------------------System.XmlAssembly Version: 4.0.0.0Win32 Version: 4.8.4161.0 built by: NET48REL1CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll----------------------------------------System.Runtime.RemotingAssembly Version: 4.0.0.0Win32 Version: 4.8.4161.0 built by: NET48REL1CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Remoting/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll----------------------------------------AWCC.FX.Core.Win32Assembly Version: 1.0.9.0Win32 Version: 1.0.9.0CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.FX.Core.Win32.DLL----------------------------------------AWCCToastNotificationWin32Assembly Version: 1.0.0.0Win32 Version: 1.0.0.0CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCCToastNotificationWin32.DLL----------------------------------------AWCC.Macro.EngineAssembly Version: 5.4.35.0Win32 Version: 5.4.35.0CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.Macro.Engine.DLL----------------------------------------System.ManagementAssembly Version: 4.0.0.0Win32 Version: 4.8.4435.0 built by: NET48REL1LAST_CCodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Management/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Management.dll----------------------------------------System.WebAssembly Version: 4.0.0.0Win32 Version: 4.8.4494.0 built by: NET48REL1LAST_BCodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_64/System.Web/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.dll----------------------------------------Windows.ApplicationModelAssembly Version: 255.255.255.255Win32 Version: 10.0.10011.16384CodeBase: file:///C:/WINDOWS/system32/WinMetadata/Windows.ApplicationModel.winmd----------------------------------------Windows.ManagementAssembly Version: 255.255.255.255Win32 Version: 10.0.10011.16384CodeBase: file:///C:/WINDOWS/system32/WinMetadata/Windows.Management.winmd----------------------------------------System.RuntimeAssembly Version: 4.0.0.0Win32 Version: 4.8.4161.0CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Runtime/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Runtime.dll----------------------------------------Windows.FoundationAssembly Version: 255.255.255.255Win32 Version: 10.0.10011.16384CodeBase: file:///C:/WINDOWS/system32/WinMetadata/Windows.Foundation.winmd----------------------------------------System.Runtime.WindowsRuntimeAssembly Version: 4.0.0.0Win32 Version: 4.8.4161.0 built by: NET48REL1CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.WindowsRuntime/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.WindowsRuntime.dll----------------------------------------AWCC.FX.Core.Metadata.Win32Assembly Version: 5.4.35.0Win32 Version: 5.4.35.0CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.FX.Core.Metadata.Win32.DLL----------------------------------------Newtonsoft.JsonAssembly Version: 11.0.0.0Win32 Version: 11.0.2.21924CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/Newtonsoft.Json.DLL----------------------------------------System.NumericsAssembly Version: 4.0.0.0Win32 Version: 4.8.4161.0 built by: NET48REL1CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Numerics/v4.0_4.0.0.0__b77a5c561934e089/System.Numerics.dll----------------------------------------System.Runtime.SerializationAssembly Version: 4.0.0.0Win32 Version: 4.8.4455.0 built by: NET48REL1LAST_CCodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Serialization/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Serialization.dll----------------------------------------System.DataAssembly Version: 4.0.0.0Win32 Version: 4.8.4455.0 built by: NET48REL1LAST_CCodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_64/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll----------------------------------------Martell_VID_04F2_PID_1830_22Assembly Version: 1.1.24.0Win32 Version: 1.1.24.0CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Martell_VID_04F2_PID_1830_22.dll----------------------------------------Alienware_Peripherals_CommonAssembly Version: 1.1.24.0Win32 Version: 1.1.24.0CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Alienware_Peripherals_Common.DLL----------------------------------------Alienware_Peripherals_MetadataAssembly Version: 1.1.24.0Win32 Version: 1.1.24.0CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Alienware_Peripherals_Metadata.DLL----------------------------------------Newtonsoft.JsonAssembly Version: 10.0.0.0Win32 Version: 10.0.3.21018CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Newtonsoft.Json.DLL----------------------------------------Tully_VID_04F2_PID_1831_22Assembly Version: 1.1.24.0Win32 Version: 1.1.24.0CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Tully_VID_04F2_PID_1831_22.dll----------------------------------------TullyRGB_VID_04F2_PID_1968Assembly Version: 1.1.24.0Win32 Version: 1.1.24.0CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/TullyRGB_VID_04F2_PID_1968.dll----------------------------------------Yrel_VID_04F2_PID_1665_21Assembly Version: 1.1.24.0Win32 Version: 1.1.24.0CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Yrel_VID_04F2_PID_1665_21.dll----------------------------------------Durotan_VID_04F2_PID_1666_21Assembly Version: 1.1.24.0Win32 Version: 1.1.24.0CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Durotan_VID_04F2_PID_1666_21.dll----------------------------------------Guldan_VID_04CA_PID_00A5_21Assembly Version: 1.1.24.0Win32 Version: 1.1.24.0CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Guldan_VID_04CA_PID_00A5_21.dll----------------------------------------Tyrion_VID_0461_PID_4e9f_21Assembly Version: 1.1.24.0Win32 Version: 1.1.24.0CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Tyrion_VID_0461_PID_4e9f_21.dll----------------------------------------LoggerUtilityAssembly Version: 1.1.14.0Win32 Version: 1.1.14.0CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/LoggerUtility.DLL----------------------------------------Blackhand2_VID_04CA_PID_00B0_21Assembly Version: 1.1.24.0Win32 Version: 1.1.24.0CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Blackhand2_VID_04CA_PID_00B0_21.dll----------------------------------------Blackhand_VID_04CA_PID_00A6_21Assembly Version: 1.1.24.0Win32 Version: 1.1.24.0CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Blackhand_VID_04CA_PID_00A6_21.dll----------------------------------------GregorDongle_VID_0461_PID_4ec0_21Assembly Version: 1.1.24.0Win32 Version: 1.1.24.0CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/GregorDongle_VID_0461_PID_4ec0_21.dll----------------------------------------Snow_VID_0461_PID_4E9E_21Assembly Version: 1.1.24.0Win32 Version: 1.1.24.0CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Snow_VID_0461_PID_4E9E_21.dll----------------------------------------AWCC.FX.Core.Code.Win32Assembly Version: 5.4.35.0Win32 Version: 5.4.35.0CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.FX.Core.Code.Win32.DLL----------------------------------------AWCC.FX.API.PID0x531Assembly Version: 5.4.35.0Win32 Version: 5.4.35.0CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.FX.API.PID0x531.DLL----------------------------------------AWCC.FX.API.CoreAssembly Version: 1.0.11.0Win32 Version: 1.0.11.0CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.FX.API.Core.DLL---------------------------------------- ************** JIT Debugging **************To enable just-in-time (JIT) debugging, the .config file for thisapplication or computer (machine.config) must have thejitDebugging value set in the system.windows.forms section.The application must also be compiled with debuggingenabled. For example: When JIT debugging is enabled, any unhandled exceptionwill be sent to the JIT debugger registered on the computerrather than be handled by this dialog box. -------------------------------------------------------------------------------------- &#xa0; &#xa0;

HuckleberryEdge · Answer

I get this problem on an Alienware R10 when I try to uncheck or check the Mouse settings, additional mouse settings, pointer options 'Enhance pointer precision' checkbox on Windows 11 home.  I'm using a KATAR PRO XT Ultra-Light Gaming Mouse

DELL-Jesse L · Answer

HuckleberryEdge, Following up to see the issue is resolved?

Alienware

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