m15 R5, powers on but no display

Hi,

A bridge BIOS is available for installation. If you need to downgrade to a previous version due to issues with the latest update, please contact tech support via the "Get Help Now" chat button located at the bottom right corner of the page.

Kindly inform them that you are experiencing a No Video issue after updating the BIOS on your m15 Ryzen Edition R5 and that you require the bridge BIOS to perform the downgrade.

If you encounter any issue while trying to get support, please let me know. 

@DELL-Nat M​ 

Hi i have an Alienware Ryzen M15 R5 Which after a winows update on reboot no display either on the laptop or hdmi output,  could you please advise how i install a bios when i cant see the screen, i tried the bios install from a usb but because i can see anything  i cant 

select install the bios,   could you please direct me to the bridge bios, plus the procedure .

thanks Tony