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December 22nd, 2021 13:00

m15 R6, fixing blurry text

So I have an issue with blurry text appearing when I perform Windows 11 transitions. What I mean by "transitions" doesn't involve your own identity but rather hovering your mouse over the red 'X' on your web browser, and everything on the screen goes from suddenly readable text to suddenly blurry everywhere. You call Dell Support, they'll run you through a bunch of graphics driver tests with Nvidia, and run through all sorts of Windows and diagnostic tests with nothing amiss and they can't see your blurriness because their computer is working just fine. So they'll tell you to wipe your computer as if that's an option but all you have to do is go into your Device Manager and blow away all your display drivers (INTEL and NVIDIA [spare no one]) by uninstalling them and rebooting and suddenly your problems are all gone. You're not going to have NVIDIA display drivers installed, but at least the blurry text problem went away!

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27.6K Posts

December 23rd, 2021 07:00

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

1 Message

February 15th, 2022 17:00

New m15 R6 just out of the box and getting the same issue. Hard to look at with so much ghosting/text blurring occurring on any scroll or click. Haven't touched a single setting yet. Would appreciate guidance before wiping display drivers. Thanks

2 Posts

March 2nd, 2022 19:00

Same problem out if the box

March 5th, 2022 02:00

Same issue just bought the laptop

May 8th, 2022 16:00

Just got my new laptop today and ran into the exact same issue, image goes blurry everytime it refreshes for some reason

1 Message

September 12th, 2022 13:00

Has anyone figured this out? I just bought a m15 R6 with QHD screen and 3070. Twice now on the main laptop screen the text will start shaking or going blurry and dew it for a few sec.

At first I though it was my Viewsonic 1080p portable screen I had plugged into USBC port for video and power. I unplugged and did HDMI instead. no issues until today doing it again then just stops. This is on wall power with Optimus enabled just working on desktop with Edge.

 

Anyone have any ideas? Everything if fully updated. Im just worried about faulty screen or video card unless its driver related but that would be a weird issue that I have never seen. 

March 10th, 2023 07:00

I am having the same issue with my Alienware x17 R1. Was this ever resolved? What was the solution?

Thank you!

1 Message

March 22nd, 2023 10:00

I am having the same issue ever since I opened the box my alienware m15 R6 has constantly been blurring the screen and more every few hours when i'm hovering my mouse over Youtube on my web browser, and go to watch a video everything on the screen goes from suddenly readable text to suddenly blurry everywhere, it's also distorted. I tried to take a video using software on my laptop but it does not display the graphical error being presented. I have taken video footage with my cell phone as additional proof.

I have premium insurance, I have ran all the diagnostic tests for hours and to no luck. I think this laptop my be faulty but I cannot conduct business using this laptop which makes it less than an ideal situation at the moment.

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