Start a Conversation

Solved!

Go to Solution

1 Rookie

 • 

5 Posts

37

April 4th, 2024 02:34

m16 R1, AlienFX module?

I downloaded the latest alien command center 6.2.7 and still can't find the FX module.  Can someone please put me in the right direction?

Thanks 

1 Rookie

 • 

5 Posts

April 4th, 2024 20:18

nevermind...I had to uninstall everything then install the full package.  All works now

1 Rookie

 • 

5 Posts

April 4th, 2024 02:35

m16 R1 laptop  from fresh windows 11 install

Community Manager

 • 

54.4K Posts

April 4th, 2024 13:31

To receive assistance from Dell support agents they need to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag.

Did you uninstall AWCC, then install the full 785.33 MB AWCC 6.2.7.0 or the small 5.09 MB AWCC 6.2.7.0?

1 Rookie

 • 

5 Posts

April 4th, 2024 20:05

@DELL-Chris M​ I installed the full 804,176 version.  Laptop is bought this year.  The laptop does not enter sleep mode. sometimes the screen goes blank, and fans stay on.  I read that the control center is the cause, so I uninstalled all alien software.  But now my lights are not adjustable.  

1 Rookie

 • 

3 Posts

April 11th, 2024 11:17

@Nobby_74​ there's a BIOS option where you can prevent the computer from entering sleepmode, you could check if that's enabled.

Additionally, I usually sleep my computer on CMD with:

shutdown /h

It's more... reliable.

No Events found!

Top