m16 R1, no hypervisors working on my Alienware, bug?

Question

Hi, I have been using my m16 for a year with WSL2 and VMWare Player. But since last week, I am unable to do it. My working computer hung and rebooted, but Windows 11 didn't start. I did a clean install using SupportAssist Recovery and tried WSL again, as soon as I enable Virtual Machine Platform in Control Panel and restart, my system shuts down and never boots back again. I thought the issue was with WSL only (and referred to this https://github.com/microsoft/WSL/issues/4784), but the same happened when I started using VMWare Player. VMWare Player doesn't prevent system from booting, but when the VM starts, the system hangs and then restarts. I have tried to toggle on and off Intel VT-X and DMA in BIOS, nothing seems to work. This is blocking my work now! Any pointers on how to fix this? Here's my system config: - Windows 11 Pro 23H2 (22631.3958) - Intel 13900HX - Nvidia 4080

metamemelord · Accepted Answer

It was a BIOS issue. I had anticipated it, because my laptop started running into this issue after I updated the BIOS. The issue was fixed in BIOS update 1.20.0.

LeoPress · Answer

Hi @metamemelord​ Can you confirm if the same laptop (M16 R1) that is currently on version 1.17.0 from 11/04/2024, which has the following issues (blue screen, freezes, hardware not recognized), has been fixed in version 1.20.0? Thank you for your help

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