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August 16th, 2020 07:00
m17 R1, Weird shadows at bottom screen
Hi. SO I woke up this morning I noticed at the bottom of my screen shadows, as if there were "lights on the floor" and you were seeing the shadow cast as the pattern is very much like that. I ran a full diagnostics test to test for lighting and errors in the monitor period and everything passed. Literally my laptop was perfectly fine yesterday. I'm concerned because I use this for work--image processing---so if this fails, or I have to send it in, I can't make money which means no paying the bills ;P. And I'm behind due to COVID (as we all are) so any suggestions I, a super tech noob, can do, would help. I do not have the level of expertise to take apart my laptop. Just want to make that clear LOL. Hopefullly you can view the image I took with 'snip tool' and shared on my google drive.
https://drive.google.com/file/d/1OHY6557wn07hvc55CFDjAZ0suGMu82OJ/view?usp=sharing


ejn63
12 Elder
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31K Posts
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August 16th, 2020 09:00
The image isn't showing a problem, but if what you're seeing is alternating dark and light bands emanating from the lower edge of the panel, it's most likely a dying backlight.
A51-06
7 Practitioner
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3.1K Posts
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13.7K Points
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August 16th, 2020 15:00
You cant snapshot a screen issue with a snipping tool,
you need to take a pic with your phone.
Run an ePSA diagnostics by clicking F12 when rebooting and let me know what you get.
crimsom
9 Technologist
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6.1K Posts
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August 16th, 2020 20:00
Hi @brokenrebirth cannot open your google drive hyperlink. Please use Insert Photos to post your Win10 Fullscreen Snip within this thread. Thank you.
A51-06
7 Practitioner
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3.1K Posts
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13.7K Points
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August 16th, 2020 21:00
He’s talking about a screen issue and accidentally sent a screenshot instead of a picture.