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July 10th, 2022 11:00

m17 R3, FX tab unavailable, HELP

Alienware m17 R3

Alienware m17 R3

So I just purchased this m17 R3 after selling my MacBook Pro. I was super excited to get into AW and of course one of the first things I wanted to do was customize it. Well to my dismay, there is no FX tab available in my AWCC? The tab is there but is unclickable? I have updated everything, uninstalled, and reinstalled AWCC at least 5 times at this point, and the tab still isn't available. Not sure what else to do. Any advice is welcome.

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July 11th, 2022 10:00

When you bought it, had the previous user reset the operating system back to factory condition?

July 11th, 2022 11:00

Yes, I believe so. However, it appears that the windows 11 update just became available today for the R3 (installing now) -- but that doesn't explain why the FX tab is unavailable, it should have worked with windows 10 as well, right?

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