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m17 R3, replacement m17 R4 motherboard doesn't have a service tag
Good morning,
The motherboard burned out on my Alienware m17 R3 and I replaced it with an m17 R4 board. The new mobo has an i7 10th gen., 32GB ram and an RTX 3080. Everything works fine, but unfortunately the service tag is missing in the Bios. I have the service tag from the m17 R3, but I don't dare enter it in the Bios because the specifications don't match. Does anyone know if it is possible to get the correct service tag for the m17 R4?
Greetings Steven
The motherboard burned out on my Alienware m17 R3 and I replaced it with an m17 R4 board. The new mobo has an i7 10th gen., 32GB ram and an RTX 3080. Everything works fine, but unfortunately the service tag is missing in the Bios. I have the service tag from the m17 R3, but I don't dare enter it in the Bios because the specifications don't match. Does anyone know if it is possible to get the correct service tag for the m17 R4?
Greetings Steven
ejn63
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May 19th, 2024 10:57
Chipdonkey
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May 19th, 2024 18:43
So calling customer service is pointless, or should I just give it a try?
ejn63
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May 19th, 2024 18:54
Chipdonkey
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May 21st, 2024 15:14
Thx for your help:)
crimsom
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May 21st, 2024 18:41