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June 25th, 2022 03:00

m17 R4, not recognizing second SSD

I've just installed a second SSD (Samsung 2TB 980 Pro PCIe 4 NMVe M.2) into SSD slot 2 on my Alienware m17 r4 but it is not being recognized by Windows in either file explorer or disk management.

However, it does show up in Bios (see photo). I haven't changed anything in the bios since purchase and it shows the boot list option as 'UEFI'.

I've read a couple of other articles on here about activating the SSD inside bios or even changing the boot method but I'm not a technical man so it's all very confusing.

I'm wondering if it has anything to do with the SSD being PCIe 4 (as opposed to 3). I ran a Crucial system check and they recommended their own gen 4 so I thought it would be compatible. 20220625_101704.jpgCapture.JPG20220625_095107.jpg20220625_100636.jpg

Any advice would be muchly appreciated!

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