Community Manager

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56.9K Posts

September 25th, 2024 18:35

To what Laptop model are you comparing the m18 R2 keyboard?

The m18 R2 sales site shows the keyboard layout =



The m18 R2 Owner's Manual page 9 shows same picture. The m18 R1 Setup and Specifications shows same.

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5 Posts

September 30th, 2024 11:14

@DELL-Chris M​ Exactly, so why are the number keys above the symbols which require the use of the shift key and not on the lower row as on a regular UK keyboard?

Community Manager

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56.9K Posts

September 30th, 2024 12:20

"regular UK keyboard"

Each division (Alienware, XPS, Inspiron, Latitude, Precision, etc.) have different product manager and engineer that decide what a model will or won't have as far as specification. That includes the keyboard layout. 

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5 Posts

September 30th, 2024 12:27

That may be the case, but Dell have not followed accepted practice.  It just doesn't make any sense!!  

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1 Message

September 30th, 2024 13:25

Is there a way to order a normal keyboard?

Community Manager

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56.9K Posts

October 4th, 2024 14:21

@dburtbax​ Not on the m18 R2 sales site.

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December 17th, 2025 15:31

I have the same issue on my Aurora X16 - spoke with the support and they told me it was by design. I guess I will just have to get used to it...

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