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USB-C doesn't work well
Alienware Area-51m
I have an Alienware Area-51m with the following specifications:
Device Specifications :
Device name ***********
Processor Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz 3.60 GHz
Display Adapters :
- NVIDIA GeForce RTX 2060
- Intel(R) UHD Graphics 630
Installed RAM 64,0 GB (63,8 GB usable)
Device ID ****************
Product ID *************
System type 64-bit operating system, x64-based processor
Windows Specifications :
Edition Windows 11 Home
Version 22H2
Installed on 28/11/2023
OS build 22621.2715
Experience Windows Feature Experience Pack 1000.22677.1000.0
On the USB-C port, I connected an external monitor Model: Samsung C24F390FHE.
On screen display is not available. But on the display system it reads (View Image 4)
I tried cleaning temporary files using the CCleaner application, for a while the screen display was available,
but then it turned off again. and so on. (watch video)
please help to find a solution.
Thank you very much
Chino de Oro
5 Practitioner
5 Practitioner
•
5.6K Posts
0
December 1st, 2023 14:17
Check your docking station setup and/or the quality of thunderbolt adapter/cables.